Excel Transportation

Non-Emergency Medical Transportation (NEMT) Services in Chicago & Westmont, IL: Frequently Asked Questions

Service Areas and Coverage

Q: What areas does your non-emergency medical transportation service cover?

A: Excel Transportation provides comprehensive NEMT services throughout Westmont, IL, and the Chicago metropolitan area. We specialise in medical appointment transportation for seniors, individuals with disabilities, and patients requiring wheelchair-accessible vehicles. Our door-to-door medical transport service ensures safe, reliable access to healthcare facilities across Chicagoland.

Booking and Scheduling

Q: How do I schedule non-emergency medical transportation in Chicago?

About Our NEMT Services

Q: What makes Excel Transportation a trusted medical transport provider?

A: As a leading Chicago NEMT provider, we deliver:

  • Door-to-door medical transportation services
  • ADA-compliant wheelchair-accessible vehicles
  • Professionally trained medical transport drivers
  • Medicaid-approved transportation services
  • Reliable senior transportation solutions

Transportation Options

Q: What types of non-emergency medical transport do you provide?

A: Our comprehensive NEMT services include:

  • Medical appointment transportation
  • Wheelchair-accessible van service
  • Dialysis appointment transport
  • Senior medical transportation
  • Physical therapy appointment rides
  • Hospital discharge transportation
  • Adult day centre transport
  • Cross-county medical transport

Vehicle Safety and Accessibility

Q: How do you ensure safe medical transportation for patients?

A: Our NEMT fleet features:

  • Modern wheelchair-accessible vehicles
  • Wheelchair Ramps to accommodate standard size wheelchairs
  • Professional safety equipment
  • Regular vehicle maintenance
  • Climate-controlled passenger areas

Driver Qualifications

Q: What training do your medical transportation drivers receive?

A: All Excel Transportation NEMT drivers complete:

  • Comprehensive medical transport certification
  • Patient assistance training
  • Wheelchair securement protocols
  • Emergency response preparation
  • HIPAA compliance education
  • Defensive driving courses

Service Area Coverage

Q: Which healthcare facilities do you serve with your medical transportation?